Dog pile investigationWednesday, February 6, 2008 at 12:59 | Posted in Germany, privacy | Leave a comment
Tags: Stuttgarter Volksbank
According to German public broadcaster SWR data privacy officials in the state of Baden-Württemberg are investigating a case involving usage of security camera records of a bank. Stuttgarter Volksbank allegedly used their video records to track a client in order to present a good 50 € cleaning bill to her. The client says her daughter stepped on a dog pile outside the bank office before they entered the office to make a withdrawal in an ATM.
The data privacy officials are less than convinced that tracking a messy customer is a legitimate reason to use the records. The general idea is that surveillance records should only be used for the purpose they were collected for which in case of banks is usually crime investigation.